WHAT OUR CUSTOMERS SAY ABOUT US
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I value the Company's integrity and their willingness to go out of their to provide great customer service. Supplymates continuous efforts to provide quality products, at great prices, in a timely manner, is very much appreciated.
- CALTRANS Purchasing Manager
"We love it!!! Thank you so much! You and Supplymates are the best!! I appreciate it all, the quick responses on quotes, 24-48 hour deliveries and correspondence whenever it’s needed. That’s professionalism and outstanding customer service."
- State of CA Purchasing Manager
"The customer service at Supplymates is OUTSTANDING. If ever we have questions regarding products or pricing, all we have to do is send an email to our Rep. and right away we get our answers. I have been quite surprised late at night while on their website placing orders and sending them questions, I received my answers within minutes. They are very dedicated to providing very personal and quality service."
- Office Manager, Better 4 You Meals
"Supplymates is always incredibly responsive - whether it's a quote request, purchase order follow up, or any other issue that may arise, Supplymates is always quick to respond. They also include completed CalRecycle forms with bid quote requests, which is nice too."
-State of California Purchasing Agent
"I was apprehensive about the availability of a wide range of products, the turn around time of shipping, and the competitive costs. Supplymates pricing is lower then major competitors, their shipping is within a reasonable time frame, and all products needed are available or can be found."
-Office Manager, Granite Construction
"Price wise Supplymates is always competitive. They are usually one of the lowest priced vendors whenever a bid quote is needed or requested."
-State of California Purchasing Agent
"There is always some apprehension whenever we decide to work with a new DBE vendor. How responsive will they be? Will purchase orders & invoices be received in full? Will orders be delivered to the correct location/address? Etc. Ever since we've started working with them, Supplymates has been a very reliable vendor, and I have little to no apprehension with regard to placing future orders with them."
-State of California Purchasing Agent
"We follow contract DBE/SBE compliance in accord with our specific bids and select our vendors based on low bids, historical relationships, and recommendations of the client. Purchasing through Supplymates contributes to our overall SBE spending requirements and helps us build positive small business relationships within our community."
-Office Manager, Granite Construction
"Supplymates has responsive customer service, they are very willing to source new products, and continually improve the UI/UX interface. The ability to set budgets is extremely beneficial to cost management, a feature I have not seen on any other platform."
-Office Manager, Granite Construction
"Supplymates' costs are competitive to all leading office suppliers, usually lower than most large chain office supply stores, even with our corporate discount."
-Office Manager, Granite Construction
"The biggest concern I had before using Supplymates was that they were not going to have the items that I was accustomed to ordering before. I was also concerned that they would take longer to ship the items that I needed. These concerns were quickly diminished when I realized that Supplymates had a wide variety of items to choose from, and if a specific item i was searching for was not available, they would still be able to get me the item."
-Purchasing Manager, Skanska Civil West
"What I value most about Supplymates' service is the effectiveness that they provide to us. Supplymates makes our ordering process very convenient and hassle-free. Supplymates' customer service is exceptional and they are always eager to meet the needs our company."
-Office Manager, Skanska Civil West
"Supplymates has lower prices than the prices of other office suppliers that we have used in the past. "
-Purchasing Manager, Skanska Civil West
"Our current office policy mandates that we must place orders through DBE/SBE vendors. We are constantly receiving order requests, and Supplymates is one of the vendors we use."
-State of California Purchasing Agent